EndUserComputing.org

After more than 5 years of helping some of the world’s most successful global organizations reduce their risk and exposure due to uncontrolled spreadsheets, Access databases and other end-user computing (EUC) applications, it has become very clear that reducing the risk is as much about technology as it is about cultural change. Almost every company today is dealing with issues surrounding spreadsheet and EUC risk, all with varying levels of maturity. The way I see it, reducing the risk efficiently requires a few key ingredients for success, including: adopting a formal policy on End-user Computing, defining internal controls for critical spreadsheets and EUCs, incorporating best practices, and implementing new Spreadsheet Control technology. As these ingredients are put in place, the organization’s risk level eventually decreases along the Spreadsheet Risk Continuum.

Policies & Controls
In a previous post, I discussed the merits and basics of adopting a formal EUC policy. I have also discussed the latest auditor guidance on spreadsheet controls from the famous white paper published in 2004 by PwC. There about 10 key controls to consider, including: access control, version control, change control, backup and archival, input control, documentation, segregation of duties, logic inspection/analytics, development lifecycle and data integrity.

Best Practices
There are many best practices, but I will mention a few here. The first requires following a formal process when implementing Spreadsheet Control. At Prodiance, we have developed a methodology we call the Spreadsheet Management Lifecycle, which involves inventory, risk assessment, control, remediation and reporting. In addition, it is important to have users properly trained on how to efficiently develop spreadsheets. This can result is models that have a smaller file size and have less margin for error because they are developed properly and are well documented.

Technology
The final stage in the Spreadsheet Risk Continuum involves implementing a technology solution to help make the earlier stages sustainable. Without technology, the tasks and controls  in the earlier stages become one-off projects, requiring end users to do extra work to follow policies. This manual approach often breaks down over time. So my point in all of this is the following:

To efficiently mitigate spreadsheet and EUC risk within an organization, there is a Spreadsheet Risk Continuum leading to success which requires a cultural change (e.g. policies, controls, best practices) and adoption of new technology.

What are your thoughts on this assertion?